The process is the same regardless of the size of an account and the errors and savings opportunities are still prevalent. On average anywhere from 5-12% of the customers telecommunications billing is in error. Sometimes the errors are obvious, and other times require many years of audit experience to uncover the issue and resolve. What is required to complete a successful audit is the resources and knows how to get the refunds and savings. TIG has both of these and will complete a thorough audit. We have a proven track record of recovering maximum refunds, regardless of the size of your company or industry. We have experience with large enterprise accounts, municipal/government as well and general business, and have experience with literally well over a hundreds of various phone companies and telecom vendors.